With competition from Microsoft and Apple, how does an MSP stay ahead?

Lou, from Charlotte, North Carolina, wrote me and asked: “How do you suggest MSP get ahead of Apple and Microsoft, who are entering the Managed service space?”

Here’s my answer.

Clip from Austin Powers: International Man of Mystery is (c) New Line Productions, Inc, and is used for cultural reference. Video here: https://www.youtube.com/watch?v=DsgXsrxPmxs

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