GE Digital Industrial Managed Services: Managed Services Subscription Activities



Discover how we can help increase your digital effectiveness with our Subscription Activities

LEARN MORE ABOUT GE DIGITAL INDUSTRIAL MANAGED SERVICES: https://www.ge.com/digital/services/industrial-managed-services

LEARN MORE ABOUT GE DIGITAL:
https://www.ge.com/digital

SUBSCRIBE TO THE GE DIGITAL CHANNEL:
https://www.youtube.com/c/GEDigital?sub_confirmation=1

CONNECT WITH GE DIGITAL ONLINE:

Visit GE Digital’s Website: https://www.ge.com/digital/
Follow GE Digital on Twitter: https://twitter.com/GE_Digital
Find GE Digital on LinkedIn: https://www.linkedin.com/company/2681277

Transcript:
To kick off our year together, your staff and our experts collaborate in a Workshop to benchmark your configurations before making recommendations on your workflows.

Whether we manage, support or guide your digital transformation, you have full access to the aggregated industrial knowledge expressed in the Digital Twin templates applicable to your assets. This content is regularly refreshed and keeps your solution up to date, and best-in-class with the latest asset management knowledge and approaches.

As we evaluate your APM processes and implement strategies to achieve your goals, we assign a dedicated industry expert who continually supports your business throughout your subscription period. This Customer Reliability Manager will leverage their broad experience and knowledge to super- vise and consult on your processes.

Your staff will benefit from less reactive work. They will have more time to focus on proactive activities. So our first level can also include a phased Transition Service to coach internal adoption of your GE Digital Solutions.
GE’s best practices principle means we continuously and proactively review APM alerts, health indicators, policy outputs, work statuses, reliability triggers and other notifications as part of the Results Level, until you are ready to take over those tasks.

When you apply our best practices templates, we refine and tune that content for your processes and assets, as your business or technical conditions change. This keeps monitoring limits, strategies, criticality analyses, and related workflows fresh over time.

In addition to scheduled communications, we have a dedicated high priority staff which is on duty 24/7 for awareness and support of rapidly changing conditions. Those engineers engage to trigger incident management workflows when needed.

We methodically track and analyze your data every day, all the time, ensuring your systems are re- liable and nimble. All subscriptions include data connectivity support to increase confidence in analytics and KPIs.
Ongoing checks and refinements are constantly monitored by our staff: If you select our fullest Service Level, we aggregate proactive results each week for your assets and deliver those with recommended actions and priorities for immediate and long term risk mitigation.

A monthly tactical review ensures your processes remain efficient and stay up to date at best-in- class level.

Actionable process recommendations will be continuously evaluated and brought forward with a quarterly strategic report.

Lastly, at end of the subscription year, a full report detailing solution value and effectiveness delivered by your APM system will evaluate your results against your original goals. This provides the kick-off point for next year’s workshop.

Source